You Are Here : CUSTOMER SUPPORT


  • Chat Support

    Monday - Friday, 9 AM - 6 PM EST

    We provide immediate support for users through your website or Facebook page.

  • Email Support

    Monday - Friday, 9 AM - 6 PM EST

    We resolve support tickets and help customers with specific issues within a 24 hour turn around.

Customer Support

There are many ways to build a loyal customer base. And one of the best ways to keep your customers coming back is through excellent customer support. But providing full time customer support can often be a burden, either becoming the responsibility of an already busy employee or even require hiring a new employee. But by implementing
&SONS Customer Support you can avoid these burdens, saving money and employee's time.

All &SONS customer support team members are based in Atlanta, GA.

All too often a customer's only support option is a set of automated steps, or a support staff without any real knowledge of the product they are representing. The customers I work with walk away with the feeling they have truly been listened to and had their issue painlessly resolved. Lindsay Moore, Customer Support Team Leader

Pricing to Scale

&SONS Customer Support pricing models range from low to high volume needs. Please view our Customer Support pricing sheet for more information. Don't see a package that fits your needs? We'll create a custom support package for you.
Download Support Services Pricing

Customer Testimonial : eMentorConnect, LLC

"Working with &SONS' customer support team made adding chat and email support for our customers easy. Instead of hiring and training a customer service rep, we we simply contacted &SONS and set up a customer support strategy. We immediately increased our customer reach." ementorconnect.com